Deleting your data

Last updated: 1 October 2026. Version française.

This page explains how to have the personal data that Ads Clear View (published by Frank Jost, 67 rue de Bayard, 31000 Toulouse, France, SIREN 478 306 541) holds about you deleted, whatever its origin: an Ads Clear View account, a Google sign-in, or data received from Facebook / Meta (Facebook login, instant forms, pages). It complements our privacy policy.

1. If you have an Ads Clear View account

Go to Settings → Account → Delete my account: the account, connected ad accounts, imports, conversations, reports and associated clients are deleted immediately, and your Google authorizations (Google Ads, Google Analytics, Search Console, Merchant Center) are revoked at Google and deleted along with the Google data stored for them; technical backups are purged within 30 days. Only invoices are kept for 10 years (legal obligation), with no other data.

To delete only the data of one Google service without closing your account, use Data sources → Remove (Analytics, Search Console, Merchant Center) or detach the Google Ads account from the client: see section 4.7 of the privacy policy. You can also revoke Ads Clear View’s access from your Google account permissions.

2. If your data reached us through Facebook / Meta

This covers information submitted through a Facebook or Instagram instant form (name, email, phone, answers to the form), or through a login with your Facebook account. Two options:

• By email: write to [email protected] with the subject "Data deletion request", from the email address concerned (or quoting the phone number entered in the form). No other proof is required.
• From Facebook: Settings & privacy → Settings → Apps and websites → select Ads Clear View → Remove. Facebook then automatically notifies us of your deletion request.

3. What happens next

• We acknowledge your request within 72 hours and delete the data within 30 days at the latest, backups included.
• If the data was passed on to a partner named in the form (for instance a broker who was to call you back), we forward your request to them and give you their contact details so you can exercise your rights directly with them.
• You receive written confirmation once the deletion is complete. A tracking reference is provided with the acknowledgement.

4. Your other rights

Access, rectification, restriction, portability and objection can be exercised at the same address. You may lodge a complaint with the French supervisory authority, the CNIL (cnil.fr).